Xfinity My Account App Reviews

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Great idea, but...

Best feature would be the ability to reset your modem. Well, if you click on the reset option, then wait five minutes and try to click on the button that says it didnt work, that button is dead. Would be nice if this feature actually worked.

Used to work

The modem used to show under my internet devices. Then one day, no more.

Cannot save PDF bills

Wonderful new feature... Being able to see a copy of my bill. Cant save it, so its useless. Please add the option to save/email/etc so it can be exported to Dropbox or Goggle Drive.

Bill pay

Easiest bill pay app. EVER!

Xfinity account app

I havent used much of this app but it worked well including restarting the router when needed.

Great Ap!

This ap works great. I use it every month and no issues whatsoever

Wouldnt start

I dont know why Im surprised it didnt start. It is xfinity/Comcast.

Very useful app

Very good app

Excellent

This app has all the uses that I need and they work well. Very little "fat" of unnecessary stuff. Bill payments are a snap. Very happy with this release.

Not a lot of help for what you need!

It has a lot of information but it is not very useful in resolving your issues.

Useless for bill payment.

Whats the sense of having an app that doesnt allow you to pay your bill or make changes to your service???

Last update has bugs

Ever since the last update, I can no longer pay my bill through this app. Keeps saying "Having trouble getting stored payment methods."

Amazing

Makes payments troubleshooting and tech-support all your fingertips. very easy!!

Account update failure

I moved, and with that got a new account number. The app will not recognize new account, nor let me update my information. Deleting app and trying to reinstall only recognizes previously downloaded version stored in "the cloud". Need ability to update my account manually.

Good

Just right

Terrible app

Nothing is consistent with this company. Things keep moving around and changing.

Great

My on demand keeps not working but at least comes to rescue and fixes on demand

Great app!

Easy to use!

Cant change wifi name or password.

The apps isnt showing me how Im suppose to change my router name and password. Its not giving me the option to do it. Maybe you all shouldnt have taken that off the app, thats the only reason I downloaded it.

Love this app!

This works amazing! I love that I can fix almost any issue straight from my app. I just log in let it do a troubleshoot and its fixed! No more calling and waiting for ever

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