Xfinity My Account Download from App Store
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Xfinity My Account app for iPhone and iPad


4.6 ( 3936 ratings )
Utilities Productivity
Developer: Comcast
Free
Current version: 1.58.15, last update: 1 year ago
First release : 20 Jan 2014
App size: 115.15 Mb

The Xfinity My Account app is going away as of April 26, 2023. Instead, download the Xfinity app https://apps.apple.com/us/app/xfinity/id1178765645 to manage your Xfinity account anywhere, anytime. All of the features from the My Account app are now available with the Xfinity app.

Billing
• Check your balance, view your bill history, and pay your bill using a bank account, credit card or Apple Pay
• Sign up for paperless billing with EcoBill to receive monthly statements to your email inbox instead of your mailbox

Manage Your Account Information
• View your channel lineup
• View and edit your account information, such as your contact phone number, password and email address
• Look up or change your Xfinity ID
• View information about your internet usage

Setup and Troubleshooting:
• View or personalize your WiFi name and password
• Refresh your X1 TV box and troubleshoot your Xfinity devices
• Check the connection status of your devices and get updates on service outages
• Use the Xfinity assistant to ask questions and get help

Appointments
• Check the status, reschedule or cancel your service appointment
• Find out your tech’s estimated time of arrival

Contact Us
• Request a call back from an Xfinity representative
• Find the nearest Xfinity store
• Learn more about Do Not Sell My Personal Information options at https://www.xfinity.com/privacy/manage-preference

Pros and cons of Xfinity My Account app for iPhone and iPad

Xfinity My Account app good for

Thank you Xfinity for having the best and easiest app ever!!!!!!
Really good App. Makes everything easier like paying the monthly payment and also easy way to check your account. A quick app that gives responses immediately.
I love the simplicity of this app & ease of use. Its nice to make changes to your WiFi from the app like SSID name & password. Also you can turn off or on the xfinity wifi your gateway automatically shares for other xfinity customers.
Thank you for the interface update with options that Ive been waiting for!
Takes seconds to pay the bill, troubleshoot Internet/cable, or get in touch with a representative.
This app is extremely convenient and well tended to. I appreciate the support.

Some bad moments

Service was interrupted middle of the day and tech support agent doesnt help much. Now i have no internet service whole week because they cannot fix it until technician visit my house to fix it. That was it. I basically have to wait until who knows how long... Not recommended comcast to other people.
Great app to help me reset each new box I get because Comcasts service is so poor. Please improve the network!
It says device status not available. Useless app now. I used this before and it was working great. Moved and they messed up my account and since then the app never worked for me.
Terrible app poor service OVER priced like you wouldnt believe so lucky there isnt any other option where I live or Id be GONE
It has my wrong service address. Doesnt allow me to pay, change or update anything through the app. If I could rate it zero stars I would. How can a company this big, be so disorganized with all they do. If any part of this app worked at all, it would be amazing. iPhone 6 user
How about u spend some of that $$ you have been ripping out of my wallet and actually provide a decent service.

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