Useless app

this app was completely useless. My Internet has been out due to storms but no outages are in my area. Sending refresh signal doesnt do anything to my modem and when I called someone they wanted to send a technician out for something wrong on their end. Garbage app, even worse customer service. You cant even report an outage through the app so I dont understand why they even have it. They email me constantly about my bill so I dont need an app for that.

Darlacet about Xfinity My Account