Xfinity My Account App Reviews

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Great customer service

Always helpful when I call customer support Never have any issue always top notch

Great

Fantastic

Needs to go to the next step

Great, it tells me my modem is down, why not offer a remote reboot, see if that works and if not ask if Id like to be called? Needs work in that complete support arena...

Over it...

So...I posted a negative review, and attempted to post it several times, and somehow it never posted.

User Friendly

Very user friendly app. Takes just a moment to pay my bill and can review the pdf of the statement right from the app which is a plus. Read many reviews about issues with the app closing and have not experienced this at any point on my end.

Terrible app

Why have a contact customer feature if all it does is dial your home number, then you have to wait to speak to a representative.

Awesome

Very good app can help troubleshoot

I love it!

It makes paying easy. You can do SOME troubleshooting by yourself, thru the app. Overall fairly user friendly. You just gotta have s good internet connection to use it.

WORST CABLE EVER

DO YOURSELVES A FAVOR AND GET THE FIRE STICK AND OR ANY OTHRR CABLE COMPANY!

Does whats it do.

No complaints.

Helpful

Nice way to keep everything handy ...

Worst App Ever!!!

Sorry but this app does not work!! Might work for some ppl, but not for me!! Dont bother!! In fact, if possible....avoid Comcast at ALL cost!!!

Okay

App works nicely. Its very streamline. I wish the service was better though. Im always having problems with connections and keeping connected.

Love it

Best app ever no problems and accurate

Basic information about your service

Nice interface in general. Would it be possible to add a link to access email account from this app?

My Account app

It has become difficult to use. I have to login repeatedly. There is no current or useful information about outages. Trying to use this app is as bad as calling Comcast and getting the no service department in the Philipines or India. The app is a good idea but it doesnt work. Has anyone with Comcast tried to use it?

Kburn

App is average thats it!

Great App

This app is great!! I use it to pay my bill each month and I have never had any problems. It is very easy to use and it also lets you know if there is an outage it estimates how long it will be. I would recommend this app to anyone with a xfinity account!

get it!

I love the app! I can do everything I need to do without calling customer service! definitely a big plus!

Poor app

No options to email anyone to talk to after hours for billing purposes. This company keeps charging extra pauper view items on my bills. Watch your bills everyone or youll be paying for stuff you did t even watch. I sure cant wait until another provider comes my way I will be sure to disconnect from Comcast. Only had it 3 months and nothing but problems after problems and dealing with customers service is no better!!!

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