Always helpful when I call customer support Never have any issue always top notch
Always helpful when I call customer support Never have any issue always top notch
Fantastic
Great, it tells me my modem is down, why not offer a remote reboot, see if that works and if not ask if Id like to be called? Needs work in that complete support arena...
So...I posted a negative review, and attempted to post it several times, and somehow it never posted.
Very user friendly app. Takes just a moment to pay my bill and can review the pdf of the statement right from the app which is a plus. Read many reviews about issues with the app closing and have not experienced this at any point on my end.
Why have a contact customer feature if all it does is dial your home number, then you have to wait to speak to a representative.
Very good app can help troubleshoot
It makes paying easy. You can do SOME troubleshooting by yourself, thru the app. Overall fairly user friendly. You just gotta have s good internet connection to use it.
DO YOURSELVES A FAVOR AND GET THE FIRE STICK AND OR ANY OTHRR CABLE COMPANY!
No complaints.
Nice way to keep everything handy ...
Sorry but this app does not work!! Might work for some ppl, but not for me!! Dont bother!! In fact, if possible....avoid Comcast at ALL cost!!!
App works nicely. Its very streamline. I wish the service was better though. Im always having problems with connections and keeping connected.
Best app ever no problems and accurate
Nice interface in general. Would it be possible to add a link to access email account from this app?
It has become difficult to use. I have to login repeatedly. There is no current or useful information about outages. Trying to use this app is as bad as calling Comcast and getting the no service department in the Philipines or India. The app is a good idea but it doesnt work. Has anyone with Comcast tried to use it?
App is average thats it!
This app is great!! I use it to pay my bill each month and I have never had any problems. It is very easy to use and it also lets you know if there is an outage it estimates how long it will be. I would recommend this app to anyone with a xfinity account!
I love the app! I can do everything I need to do without calling customer service! definitely a big plus!
No options to email anyone to talk to after hours for billing purposes. This company keeps charging extra pauper view items on my bills. Watch your bills everyone or youll be paying for stuff you did t even watch. I sure cant wait until another provider comes my way I will be sure to disconnect from Comcast. Only had it 3 months and nothing but problems after problems and dealing with customers service is no better!!!